Rest assured — All jewelry purchased from So Gold Studios is eligible for our lifetime repair warranty. Have a lost gemstone, broken pin, or discoloration? Reach out to us. 

Please note that our lifetime repair policy does not cover loss, only repairs to jewelry you currently own that was purchased directly from us. Read more about our lifetime repair policy here.

Don't live in the United States? No problem! We currently ship to most countries worldwide with insured, expedited shipping. Shipping costs can be prohibitive when shopping for jewelry, so one of our goals of running our online store is to fight for the most competitive rates for our clients. Read our shipping policies here.

So Gold is body jewelry sold and hand selected by expert piercers, and all of the So Gold team are members of the Association of Professional Piercers. If you have any questions or concerns, one of our team members will personally answer your email or live chat inquiry to give you the best possible advice. In addition, every product page is written by our team and includes important jewlery, gemstone, sizing, and placement information.

So Gold has partnered with Shopify Planet to offset all carbon emissions generated from our online shipments.

With the Millennium plan for our clients, our orders also support initiatives like Running Tide, who drop carbon-soaked kelp to the ocean floor and other groundbreaking technologies that remove carbon for a minimum of 1,000 years. Read more here.